By John Brophy
Those leaders with an EMS or hearth heritage who learn this may notice that they demanding situations they face are usually not targeted to their association. these from different walks of existence won't basically achieve worthy management pearls, but additionally a window into those public protection industries that quietly stand able to serve at a moment’s notice.
Together the reader and writer will discover what drives leaders to wish to guide, the fundamentals of authority and accountability, the significance of listening and customer support, responsibility, teamwork, and best change.
A needs to learn for someone desiring to lead, in a brand new management place, and the skilled chief alike. the simplest leaders be aware of that learning management and enhancing your management abilities is a lifelong trip. This booklet is yet one brick in that path.
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Extra info for 21st Century Leadership
21st Century Leadership by John Brophy